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Reservationist Vacancy, Careers

Admin & Office Jobs
Zimbabwe
1 year ago
TBA
Expired
Full-Time
Urgent

Description

Answer phone calls, emails, and online inquiries from customers regarding reservations, availability, pricing, and services.

Job Responsibilities

- Accurately record and process reservation details, including guest information, dates, room types, and special requests.

- Send confirmation emails to guests to ensure all details are correct and clear.

- Address customer inquiries, concerns, and complaints in a professional and helpful manner.

- Offer additional services or products to enhance the customer experience.

- Collaborate with other team members to ensure smooth service delivery.

- Keep up-to-date with company promotions and offerings.

Skills and Abilities

Educational Qualification

- 5 "O" levels including Mathematics and English

- Qualification in Administration/Hospitality or equivalent

- Good command of English language

- Prior experience in call centre setup is preferred

- Proactive

- Polished and engaging phone etiquette

How to Apply

Submit an application letter, certified copies of qualifications, and a detailed CV addressed to divine@lorimak.co.zw and munyaradzi@lorimak.co.zw no later than the 27th of March 2025. Only shortlisted candidates will be contacted.

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Job Summary

Published On: 25 March, 2025
Deadline: 27 March, 2025
Vacancy: 1
Category: Admin & Office Jobs
Location: Zimbabwe
Type: Full-Time
Experience: Mid-Level
Gender: Male / Female
Salary Range: TBA

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