Answer phone calls, emails, and online inquiries from customers regarding reservations, availability, pricing, and services.
- Accurately record and process reservation details, including guest information, dates, room types, and special requests.
- Send confirmation emails to guests to ensure all details are correct and clear.
- Address customer inquiries, concerns, and complaints in a professional and helpful manner.
- Offer additional services or products to enhance the customer experience.
- Collaborate with other team members to ensure smooth service delivery.
- Keep up-to-date with company promotions and offerings.
- 5 "O" levels including Mathematics and English
- Qualification in Administration/Hospitality or equivalent
- Good command of English language
- Prior experience in call centre setup is preferred
- Proactive
- Polished and engaging phone etiquette
Submit an application letter, certified copies of qualifications, and a detailed CV addressed to divine@lorimak.co.zw and munyaradzi@lorimak.co.zw no later than the 27th of March 2025. Only shortlisted candidates will be contacted.
| Published On: | 25 March, 2025 |
| Deadline: | 27 March, 2025 |
| Vacancy: | 1 |
| Category: | Admin & Office Jobs |
| Location: | Zimbabwe |
| Type: | Full-Time |
| Experience: | Mid-Level |
| Gender: | Male / Female |
| Salary Range: | TBA |
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