Description

Our client seeks a proactive IT Support Manager to provide technical support, maintain systems, and ensure smooth tech operations 

Job Responsibilities

- Provide first-line technical support to users

- Install, configure, and maintain IT equipment

- Monitor system performance and troubleshoot issues

- Manage user accounts and access controls

- Perform system maintenance, updates, and backups

- Respond to helpdesk tickets and resolve queries

- Support new system implementations

- Maintain IT records and ensure compliance with policies

Skills and Abilities

- Strong IT support and troubleshooting skills

- Knowledge of Windows, Microsoft Office, and networking

- Experience with Active Directory and cybersecurity

- Excellent problem-solving and communication skills

- Ability to work independently and manage tasks

- Strong customer service orientation and attention to detail

Educational Qualification

Diploma or Degree in Information Technology, Computer Science, or a related field

How to Apply

Email resume in plain Word document format to dnyamugama@priconsultants.com 

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